Cancellation policy

You can cancel your monthly subscription at any time — there is no minimum term and no cancellation fee.

• To cancel, contact us at [email protected] or use the cancellation option in your account once it is available.
• Cancellation stops future renewals. It does not automatically refund the current month.
• You keep access to your tier's members-only content until the end of the monthly period you have already paid for.
• After that period ends, members-only access for that tier ends unless you subscribe again.
• If you change tiers, the new tier and price apply from the next billing period unless we tell you otherwise in writing.

Refund policy

Thefishboss sells digital membership access, not physical goods, so there is nothing to return or ship back.

• If you were charged by mistake, charged twice for the same period, or charged after you had already cancelled, contact us and we will refund the incorrect charge.
• If a technical problem on our side prevented you from accessing the members-only content you paid for and we cannot fix it, contact us within 14 days of the charge and we will refund that month's payment.
• Otherwise, monthly payments are generally not refundable once that month's access period has started, because access is provided immediately for the full period.
• To request a refund, email [email protected] with the email used for your membership, the tier, and the date of the charge.
• Approved refunds are returned to the original payment method. Timing depends on your bank or payment provider.

If you have a billing dispute, please contact us first at the email above so we can try to resolve it directly.